29 Jul 2020 /

Luminii Consulting managing director Lushani Kodituwakku discusses how CDD has changed in the current environment and why it is now ranking as a top priority for managers performing DD on targets.

What key areas do you consider when performing Commercial Due Diligence (CDD)?

There are many areas we consider, and often depends on the target and the market in which it operates, answering a range of questions that address investors’ key concerns and provide comfort around the ability to generate sustainable value from the investment. One key area is market sizing and trends impacting market growth. Another key area is the competitive benchmarking and analysis of the customers by undertaking detailed customer referencing to gauge satisfaction and future spend, where most valuable insight is gained. We also analyse the business model and assess its appropriateness in light of disruptive market challenges or competitive threats. This is an aspect that is becoming more and more important in CDDs, with seismic shifts such as digital transformations, Brexit and now the coronavirus pandemic.

Finally, we review business plans, assessing if top-line growth forecasts are overly ambitious or if key cost elements have been tested against achievable benchmarks. We also provide actionable strategic recommendations considering the key levers of post-deal value creation. Again, this is something that is valuable to investors and management teams and feeds into their 100-day plans.

What has your PE pipeline been like so far this year?

Q1 has been extremely strong, we have seen a marked increase on 2019 in terms of PE opportunities, with interest from UK, European and North American houses and have worked on 9 deals. As soon as the lockdown came into force, a few of the proposals which were likely to convert have been mothballed or in industries which have had a direct impact from Covid fell through. We anticipated a bigger impact from Covid-19, but it has stayed positive so far. The reason is probably twofold; Luminii has built a strong reputation within the tech sector, so we continue to see leads coming in, especially for CDD on SaaS firms.

We have also had increasing demand for strategy projects from corporates and portfolio companies to undertake growth strategy work, some undertaking market opportunity assessments, business model reconfigurations, preparation for exit etc. For many portfolio assets this is a good time to look at the external market dynamics and then look internally to do to adapt to market dynamics and grow both top line and bottom line.

What are investors focusing their time on now?

It’s a real dilemma for investors. On the one hand, they are focused on making sure that the financial health of their portfolio companies is protected, and how they can optimise the business model to be more resilient. But, at the same time, investors have large pools of capital to deploy. Investors are looking for businesses within sectors that are resilient to the Covid-19 climate. Assets in the TMT/software and healthcare sectors are quite buoyant now. We are currently working on projects in data analytics, billing and management platforms, CRM, SEO, IT services and Cybersecurity.

What questions should PE managers be asking when performing CDD now?

Regardless of the sector that they plan to invest in, PE houses must take a view on what the business implications are from Covid-19. Therefore, we work with our clients and management teams on a range of scenarios and aim to provide some clarity on whether a business can continue to operate safely, can survive short-term and how easily it will be able to revert to normality post-lockdown. The second question to address is how businesses are responding to changing customer needs in a pandemic and finally whether digital transformation can improve long-term sustainability.

As the current pandemic has shown, beyond the immediate health crisis, the economy and world of business must operate in completely uncharted territory. They need a resilient strategy and business model in an unstable world of shifting conditions. Therefore, the focus of due diligence will shift towards assessing whether the business model gives a company agility to adapt to change and resilience to seismic shocks.

How will this current environment change due diligence in the long term?

I have provided CDD for 21 years and I remember when clients would do light-touch CDD on the back of FDD; it wasn’t a priority. In recent years, CDD has become a prerequisite for any transaction. In the last 3 months, however, I have started hearing from clients that they would like to kick off CDD first, a few weeks ahead of other due diligence streams. It makes sense to firstly obtain an understanding of what is happening in the market before committing resources to a deal process. I think this will continue long-term.

About Luminii Consulting

Luminii Consulting is a consulting firm specialising in Commercial Due Diligence and Growth Strategy. It provides corporates, private equity and their portfolio companies with strategic advice and pragmatic solutions to grow their business, make well-informed investment decisions and manage risk. Luminii has extensive experience within the technology, media, telecoms, retail/e-commerce, B2B products & services and healthcare sectors.

Find out more and get in contact via www.luminiiconsulting.com or email Lushani on This email address is being protected from spambots. You need JavaScript enabled to view it.

  • The Luminii team did an excellent job of covering the project objectives set & provided us with invaluable research & information that helped us with our business direction & decisions. They understood our business needs and were thorough, diligent, and offered sound advice. We have since progressed well with market entry & have moved forward with one of their contacts who is now running our office in the target market in Spain. We would certainly recommend them to other businesses looking for support, thank you Luminii!

    CEO, Global Freight Company

  • We engaged Luminii for Commercial Due Diligence support on one of our recent investments and we were highly impressed with their high-quality report, professionalism, and flexibility. Luminii were able to address our key questions and due diligence requirements against a tight deadline. They conducted a robust primary research programme, consisting of referencing and surveys and we appreciated their timely updates throughout our engagement. Luminii's team is highly collaborative, showcased by how they worked with us as well as the Management team, other advisors, and our lenders, which we appreciated. We would not hesitate to recommend their services and look forward to working with them again in the future.

    Global Private Equity Firm with £14 Billion Fund

  • To date, Lushani and her team have supported me and Foresight on over 20 deals. They have consistently delivered high quality CDD reports, always against tight deadlines and to above expectation. They offer good value for money. Luminii are quick to understand our needs, offer sound advice and support on complex topics. Their ability to tailor the scope to our needs, focus on the core issues of each project and not being afraid to give their opinion backed by sound research and analysis is a great benefit to us. I would recommend their services without hesitation.

    Private equity investment firm with circa £4 billion of assets under management

  • We were impressed with Luminii. They delivered what they promised; the information was useful and actionable, which is what we were looking for. In addition, they were responsive and timely, and the team liked the way Luminii worked. Would we recommend them if someone called us? We definitely would, with an enthusiastic recommendation.

    Board of Directors of a global SaaS Company, UK

  • Luminii Consulting proved themselves to be a highly flexible and dedicated team who delivered a high quality CDD report in a complex tech sector. They were able to cover a wide scope across multiple geographies to a strict deadline and provided us with the required insight and strategic advice to make an informed decision. We appreciated their effort and enjoyed working with the Luminii team.

    Private equity and venture capital with £9.1bn worth of funds under management

  • Lushani and her team at Luminii delivered a high quality CDD report that exceeded our expectations. We were particularly pleased with the post deal recommendations and informed opinions contained within the report. We wouldn't hesitate to use Luminii's services again on future projects.

    Leading mid- market private equity firm

  • We engaged Luminii Consulting for a very targeted piece of commercial diligence in a very short timeframe. Luminii produced an outstanding report exactly on scope in what is a niche market segment. Moreover they managed to produce it in a very short period of time which was essential to getting the deal done.

    Leading independent investment manager with funds of over £1 billion under management

  • We enjoyed a strong working relationship with Luminii Consulting. Their work went above and beyond the scope of the CDD and offered strategic insight and advice that has since helped us with both our post-deal strategy and business development.

    Leading SaaS provider of Identity & Access Management (IAM) software, IDaaS and Identity API

  • Luminii supported the recent MBO with Foresight Group and Signature Property Finance (SPF), providing strategic insight which has enabled the management team to transform their route to market. The CDD report gives SPF valuable intelligence into the competition; market trends; customer feedback and the opportunities that are within the marketplace. The report has been useful to segment data, share customer feedback with the wider SPF team, enabling them to attack the competition and continue to deliver a quality service to brokers/direct clients. Overall, a really insightful report that gives the Management team really useful intelligence.

    Finance lender providing short term property finance