Axel is an operations and transformation executive with more than 25 years’ experience across telecoms, technology, and customer operations. He specialises in operational governance, service transformation, operating model design, risk and health & safety, and post-acquisition integration.
As a major shareholder and Board member at Luminet, Axel played a key role in scaling and professionalising the business ahead of its successful sale in 2023. He led all post-sales operations including service delivery, customer experience, network operations, R&D and operational risk.
Prior to this, Axel held senior international leadership roles at Groupon during its hyper-growth phase, leading global operational analytics, forecasting and customer service structures across international markets.
He now advises founder-led, PE-backed and public-sector organisations on operational due diligence, transformation and scale-readiness.